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Service Level Calculation freeware
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Service Level Calculation

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Added: July 09, 2013 | Visits: 340

NSLA : Network SLA NSLA : Network SLA is to monitor a network SLA (Service Level Agreement) based on SLM (Service Level Management).



Platforms: PHP

License: Freeware Size: 399.36 KB Download (19): NSLA : Network SLA Download

Released: November 05, 2007  |  Added: November 27, 2007 | Visits: 6.131

ManageEngine SupportCenter Plus ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering...





Platforms: Windows, *nix

License: Freeware Size: 31.31 MB Download (596): ManageEngine SupportCenter Plus Download

Added: April 20, 2006 | Visits: 2.374

ServersCheck STANDARD Edition ServersCheck is a software application for monitoring, reporting and alerting on the availability of systems. It includes real-time HTML reports, graphs and Service Level details. Round-the-clock monitoring of up to 10 devices in this version with alerting via email, network message or SMS.


Platforms: Windows

License: Freeware Size: 5.27 MB Download (185): ServersCheck STANDARD Edition Download

Released: September 23, 2008  |  Added: October 28, 2009 | Visits: 5.147

ErlangXLS ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive...


Platforms: Windows

License: Freeware Size: 263.67 KB Download (766): ErlangXLS Download

Added: June 20, 2010 | Visits: 1.524

System Garden Habitat Habitat from System Garden is a performance monitor of applications and operating system with the ability to track availability and service level. System Garden Habitats design goals are to be of modest size, flexible and ubiquitous. The core of habitat provides a mechanism for collecting,...


Platforms: *nix

License: Freeware Size: 512 KB Download (94): System Garden Habitat Download

Released: November 21, 2012  |  Added: November 21, 2012 | Visits: 392

Personal HelpDesk for Outlook An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set...


Platforms: Windows

License: Freeware Size: 22.54 MB Download (29): Personal HelpDesk for Outlook Download

Released: June 23, 2012  |  Added: June 23, 2012 | Visits: 358

Team HelpDesk for Outlook An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically...


Platforms: Windows

License: Freeware Size: 53.82 MB Download (32): Team HelpDesk for Outlook Download

Added: August 27, 2013 | Visits: 202

NagioSLA Nagios is one of the most popular open source monitoring systems. It only lacks one major feature - Service Level Management/Reporting.


Platforms: *nix

License: Freeware Size: 10.24 KB Download (16): NagioSLA Download

Released: January 26, 2012  |  Added: January 26, 2012 | Visits: 155

Back of the Napkin This is a quick, high-level calculation app for commercial real estate. It allows you to do two very simple commercial real estate calculations: - Use NOI (Net Operating Income) and Cap Rate (Capitalization Rate) to calculate a Price on Commercial Real Estate. - Use loan parameters (Interest...


Platforms: iOS

License: Freeware Size: 204.8 KB Download (7): Back of the Napkin Download

Released: January 17, 2013  |  Added: January 17, 2013 | Visits: 173

SmartCards: Customer Service Level 3 Level 3 Certificate in Customer Service. City & Guilds, the UKs leading vocational education organisation has developed SmartCards to help support City & Guilds qualifications in Customer Service. SmartCards is a fun and engaging tool for City & Guilds Customer Service learners, enabling you...


Platforms: iOS

License: Freeware Size: 8.7 MB Download (8): SmartCards: Customer Service Level 3 Download

Released: January 17, 2013  |  Added: January 17, 2013 | Visits: 177

SmartCards: Customer Service Level 2 Level 2 Certificate in Customer Service. City & Guilds, the UKs leading vocational education organisation has developed SmartCards to help support City & Guilds qualifications in Customer Service. SmartCards is a fun and engaging tool for City & Guilds Customer Service learners, enabling you...


Platforms: iOS

License: Freeware Size: 8 MB Download (8): SmartCards: Customer Service Level 2 Download

Added: February 23, 2010 | Visits: 1.557

Support Incident Tracker Support Incident Tracker (or SiT!) is a Web-based application for tracking technical support calls or emails. Support Incident Tracker project can manage contacts, sites, technical support contracts, and support incidents in one place. You can send and receive email directly from SiT!,...


Platforms: *nix

License: Freeware Size: 1.2 MB Download (88): Support Incident Tracker Download

Released: September 21, 2012  |  Added: September 21, 2012 | Visits: 335

Licas Licas is a Java based application designed to provide a lightweight (Internet-based) communication for autonomic services. It is a software package that allows a user to build distributed service-based networks that can also self-organise/self-optimise. Functionality is provided to allow for...


Platforms: Windows

License: Freeware Size: 6.2 MB Download (30): Licas Download

Released: November 02, 2012  |  Added: November 02, 2012 | Visits: 865

Web Help Desk Software - Free Ed Web Help Desk Free offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, iPhone web-app, customer...


Platforms: Mac

License: Freeware Size: 114 MB Download (36): Web Help Desk Software - Free Ed Download

Added: July 27, 2013 | Visits: 355

SiT! - Support Incident Tracker Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Engineers work to Service Level Agreements and incidents are...


Platforms: PHP

License: Freeware Size: 3.64 MB Download (19): SiT! - Support Incident Tracker Download

Released: August 07, 2013  |  Added: August 07, 2013 | Visits: 67

MobyServices MobyService helps you to improve Equipment Up time, Service Efficiency & Service Sales. In ever growing competition, you have to focus more on improving the efficiency & world class service. We cannot compromise on service experience, which can cost us the customer. You have to deploy proven...


Platforms: Windows Phone

License: Freeware Size: 1024 KB Download (7): MobyServices Download

Released: May 21, 2012  |  Added: June 10, 2012 | Visits: 6.081

Advanced Time Reports Personal Advanced Time Reports Personal Edition is an intuitive time tracking & project management solution that will help you increase your billable hours by better managing all your projects, clients and working hours. Used by professionals and project-oriented businesses worldwide to perform essential...


Platforms: Windows

License: Freeware Size: 6.67 MB Download (568): Advanced Time Reports Personal Download

Released: August 24, 2006  |  Added: November 26, 2006 | Visits: 4.129

Bello Network Monitoring WinGUI Our on-demand monitoring service makes it easy and affordable to detect network and website failures early, minimizing downtime and avoiding economic impact. bello network monitoring service periodically checks your website as well as your other servers. As soon as outages are discovered you...


Platforms: Windows

License: Freeware Size: 1.26 MB Download (225): Bello Network Monitoring WinGUI Download

Released: March 10, 2007  |  Added: March 17, 2007 | Visits: 34.025

Bandwidth Controller Personal Freeware traffic shaping and bandwidth management for Windows 2000, XP and 2003 Server. Features include unbreakable speed limiting, TCP ack prioritization, traffic monitoring and port filtering. Features: Layer 3 bandwidth manager TCP/IP stream limiting and prioritization Distributed...


Platforms: Windows

License: Freeware Size: 2.33 MB Download (6700): Bandwidth Controller Personal Download

Added: August 06, 2010 | Visits: 2.086

WebInject - Web/HTTP Test Tool WebInject is a free tool for automated testing of web applications and services. It can be used to test individual system components that have HTTP interfaces (JSP, ASP, CGI, PHP, Servlets, HTML Forms, etc), and can be used as a test harness to create a suite of [HTTP level] automated functional,...


Platforms: *nix

License: Freeware Size: 29.7 KB Download (83): WebInject - Web/HTTP Test Tool Download

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