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Service Level Calculation freeware
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Service Level Calculation

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Added: July 09, 2013 | Visits: 330

NSLA : Network SLA NSLA : Network SLA is to monitor a network SLA (Service Level Agreement) based on SLM (Service Level Management). Platforms: PHP

License: Freeware Size: 399.36 KB Download (19): NSLA : Network SLA Download

Released: November 05, 2007  |  Added: November 27, 2007 | Visits: 5.721

ManageEngine SupportCenter Plus ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering... Platforms: Windows, *nix

License: Freeware Size: 31.31 MB Download (594): ManageEngine SupportCenter Plus Download

Added: April 20, 2006 | Visits: 2.370

ServersCheck STANDARD Edition ServersCheck is a software application for monitoring, reporting and alerting on the availability of systems. It includes real-time HTML reports, graphs and Service Level details. Round-the-clock monitoring of up to 10 devices in this version with alerting via email, network message or SMS. Platforms: Windows

License: Freeware Size: 5.27 MB Download (185): ServersCheck STANDARD Edition Download

Released: September 23, 2008  |  Added: October 28, 2009 | Visits: 5.104

ErlangXLS ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive... Platforms: Windows

License: Freeware Size: 263.67 KB Download (762): ErlangXLS Download

Added: June 20, 2010 | Visits: 1.513

System Garden Habitat Habitat from System Garden is a performance monitor of applications and operating system with the ability to track availability and service level. System Garden Habitats design goals are to be of modest size, flexible and ubiquitous. The core of habitat provides a mechanism for collecting,... Platforms: *nix

License: Freeware Size: 512 KB Download (94): System Garden Habitat Download

Released: November 21, 2012  |  Added: November 21, 2012 | Visits: 378

Personal HelpDesk for Outlook An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set... Platforms: Windows

License: Freeware Size: 22.54 MB Download (29): Personal HelpDesk for Outlook Download

Released: June 23, 2012  |  Added: June 23, 2012 | Visits: 351

Team HelpDesk for Outlook An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically... Platforms: Windows

License: Freeware Size: 53.82 MB Download (32): Team HelpDesk for Outlook Download

Added: August 27, 2013 | Visits: 200

NagioSLA Nagios is one of the most popular open source monitoring systems. It only lacks one major feature - Service Level Management/Reporting. Platforms: *nix

License: Freeware Size: 10.24 KB Download (16): NagioSLA Download

Released: January 26, 2012  |  Added: January 26, 2012 | Visits: 151

Back of the Napkin This is a quick, high-level calculation app for commercial real estate. It allows you to do two very simple commercial real estate calculations: - Use NOI (Net Operating Income) and Cap Rate (Capitalization Rate) to calculate a Price on Commercial Real Estate. - Use loan parameters (Interest... Platforms: iOS

License: Freeware Size: 204.8 KB Download (7): Back of the Napkin Download

Released: January 17, 2013  |  Added: January 17, 2013 | Visits: 164

SmartCards: Customer Service Level 3 Level 3 Certificate in Customer Service. City & Guilds, the UKs leading vocational education organisation has developed SmartCards to help support City & Guilds qualifications in Customer Service. SmartCards is a fun and engaging tool for City & Guilds Customer Service learners, enabling you... Platforms: iOS

License: Freeware Size: 8.7 MB Download (8): SmartCards: Customer Service Level 3 Download

Released: January 17, 2013  |  Added: January 17, 2013 | Visits: 172

SmartCards: Customer Service Level 2 Level 2 Certificate in Customer Service. City & Guilds, the UKs leading vocational education organisation has developed SmartCards to help support City & Guilds qualifications in Customer Service. SmartCards is a fun and engaging tool for City & Guilds Customer Service learners, enabling you... Platforms: iOS

License: Freeware Size: 8 MB Download (8): SmartCards: Customer Service Level 2 Download

Added: February 23, 2010 | Visits: 1.517

Support Incident Tracker Support Incident Tracker (or SiT!) is a Web-based application for tracking technical support calls or emails. Support Incident Tracker project can manage contacts, sites, technical support contracts, and support incidents in one place. You can send and receive email directly from SiT!,... Platforms: *nix

License: Freeware Size: 1.2 MB Download (88): Support Incident Tracker Download

Released: September 21, 2012  |  Added: September 21, 2012 | Visits: 326

Licas Licas is a Java based application designed to provide a lightweight (Internet-based) communication for autonomic services. It is a software package that allows a user to build distributed service-based networks that can also self-organise/self-optimise. Functionality is provided to allow for... Platforms: Windows

License: Freeware Size: 6.2 MB Download (30): Licas Download

Released: July 23, 2012  |  Added: July 23, 2012 | Visits: 448

AdventnetManageEngine SupportCenter Plus ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering... Platforms: Windows, Linux

License: Freeware Size: 31 MB Download (35): AdventnetManageEngine SupportCenter Plus Download

Released: November 02, 2012  |  Added: November 02, 2012 | Visits: 808

Web Help Desk Software - Free Ed Web Help Desk Free offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, iPhone web-app, customer... Platforms: Mac

License: Freeware Size: 114 MB Download (30): Web Help Desk Software - Free Ed Download

Added: July 27, 2013 | Visits: 349

SiT! - Support Incident Tracker Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Engineers work to Service Level Agreements and incidents are... Platforms: PHP

License: Freeware Size: 3.64 MB Download (19): SiT! - Support Incident Tracker Download

Released: August 07, 2013  |  Added: August 07, 2013 | Visits: 64

MobyServices MobyService helps you to improve Equipment Up time, Service Efficiency & Service Sales. In ever growing competition, you have to focus more on improving the efficiency & world class service. We cannot compromise on service experience, which can cost us the customer. You have to deploy proven... Platforms: Windows Phone

License: Freeware Size: 1024 KB Download (7): MobyServices Download

Added: January 07, 2006 | Visits: 11.386

Sokoban XP Sokoban XP, the best Sokoban game, supports advanced artificial intelligence technic which releases you from the tedious arrow key operations, no number limit Undo&Redo and Prev&Next Step functions let you can control ervery details of the solutions, the most simple file system makes you can... Platforms: Windows

License: Freeware Size: 718 KB Download (2172): Sokoban XP Download

Released: May 21, 2012  |  Added: June 10, 2012 | Visits: 6.060

Advanced Time Reports Personal Advanced Time Reports Personal Edition is an intuitive time tracking & project management solution that will help you increase your billable hours by better managing all your projects, clients and working hours. Used by professionals and project-oriented businesses worldwide to perform essential... Platforms: Windows

License: Freeware Size: 6.67 MB Download (567): Advanced Time Reports Personal Download

Released: August 24, 2006  |  Added: November 26, 2006 | Visits: 4.109

Bello Network Monitoring WinGUI Our on-demand monitoring service makes it easy and affordable to detect network and website failures early, minimizing downtime and avoiding economic impact. bello network monitoring service periodically checks your website as well as your other servers. As soon as outages are discovered you... Platforms: Windows

License: Freeware Size: 1.26 MB Download (225): Bello Network Monitoring WinGUI Download

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